Saturday 23 November 2019
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businessinsider - 14 days ago

The Netflix app will soon stop working on some older Samsung TVs — here s how to check whether your Samsung TV will be affected

The Netflix app on some Samsung TVs from 2010 and 2011 won t work starting on December 1. Samsung says that specific models from 2010 and 2011 with the letter C or D after the screen size number in the model code will be affected. You can check your TV s model code either in its menus, or by checking the sticker on the back of the TV. Visit Business Insider s homepage for more stories. Starting on December 1 2019, the Netflix app on certain Samsung smart TVs will stop working. Samsung s support page states that only some older models will no longer support the Netflix app due to technical limitations. Specifically, Samsung says that some 2010 and 2011 models, with C or D after the screen size in the model code, will be affected. Assuming you didn t memorize your TV s model code, there s an easy way way to check it. According to Samsung, you can try checking through your smart TV s on-screen menus by heading to Menu - gt; Support - gt; Contact Samsung, where you might see your TV s model code. If your smart TV is so old that it doesn t have that menu option, you ll have to check for a sticker on the back of the TV, toward the right side. For either option, you re looking for either a C or a D after the screen size number in the model code. The screen size is usually in the first half of the numbers and letters of the model code. If you have a 50-inch TV, it ll say XX50CXXXX or XX50DXXXX. If you have to see the dreaded C or D in your TV s model code, you don t necessarily need to buy a new TV. You can still get an inexpensive streaming stick that plugs into an HDMI port, like a Google Chromecast, Roku, or Amazon Fire TV that will gladly run the Netflix app for you. Or, if you have a PS4 or Xbox One, you can stream Netflix by downloading the app.SEE ALSO: Samsung s next big smartphone coming in 2020 is rumored to have a camera with over 100 megapixels Join the conversation about this story NOW WATCH: How autopilot on an airplane works


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