Sunday 16 May 2021
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theguardian - 29 days ago

Online job coaches ‘are exploiting the unemployed during pandemic’

Web support has boomed as Covid forces people to change career. But it can cost thousands, for little in returnWhen the pandemic hit, self-employed customer care consultant Madeleine Fisher* saw her income evaporate. “My business predominantly works in the leisure, hospitality and non-essential retail sectors and they all closed, or they didn’t have any budget for customer care. I went into panic mode,” she says.As a limited company boss she had no government support to fall back on. The business owner decided to use almost a third of the £4,500 she had applied for under the government’s bounce-back loan scheme (set up to enable smaller businesses to access finance more quickly during the pandemic) – to pay for a coaching package with a “design influencer”. Continue reading...


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